Subscription policy

1. Scope

This policy describes the commercial rules for paid access to ANCHA AidUTeach supplied by GAMPAV S.R.L. and applies together with the Terms and Conditions, Cancellation and Refund Policy and Privacy Policy. Mandatory consumer rights prevail.

2. Provider and contact

GAMPAV S.R.L., Romanian company number 55710633, Trade Register J2026058050002, 3 Mircea cel Bătrân Blvd., A1 building, D entrance, 7th floor, apt. 82, Târgoviște, Dâmbovița, Romania. Email: contact@anchateach.com.

3. Plans, price and tax

The Platform offers a Free plan and may offer monthly or annual Premium access. Available plans, benefits, limits, billing period and applicable prices are shown in the account's Subscription section before purchase.

Before order confirmation, the user sees the total amount in RON including VAT, billing interval, any discount, recurring nature and next charge date, where applicable. The applicable price is the one confirmed when the order is placed, with no hidden charges.

4. Activation and delivery

Premium access is activated after the processor successfully confirms payment and that confirmation is recorded by the ANCHA system. A browser redirect alone is not final proof of payment.

5. Automatic renewal

If the user chooses a recurring subscription, it renews at the end of the monthly or annual period at the price communicated in advance. Frequency, amount and recurring-payment authorisation are shown explicitly before purchase.

6. Stopping renewal

Users can stop future renewals from their account, where the option is available, or by emailing contact@anchateach.com. Stopping renewal is not automatically withdrawal from the contract or a refund request.

7. Access after cancellation

As a commercial rule, stopping renewal keeps Premium access available until the end of the paid period unless early termination or another legal right applies. At expiry, the account returns to the Free plan. Educational data is not automatically deleted solely because the subscription expires.

8. Failed payments

If a recurring charge fails, the user is informed and given a way to update the payment method. Access may be restricted under the rules communicated in the contract. Educational data and content are not automatically deleted solely because payment failed.

9. Price or plan changes

Changes to price or benefits affecting an existing subscription are clearly communicated before taking effect, together with available options including stopping renewal. Upgrades, downgrades and billing-period changes apply only after the price and effective date are shown.

10. Withdrawal and refunds

Immediate activation does not remove statutory withdrawal rights or remedies for non-supply and non-conformity. Conditions and procedures are described in the Cancellation and Refund Policy.

11. Personal data and cards

Data required to administer a subscription is processed under the Privacy Policy. ANCHA AidUTeach does not store raw card details. They are collected and processed directly in the payment processor's secure interface.

12. Confirmations and communications

After an order, transaction confirmation and relevant contractual information are provided on a durable medium where required by law. Messages about payments, cancellations and important changes are separate from optional marketing communications.

13. Complaints and disputes

For questions, disputed charges or complaints, contact contact@anchateach.com. Consumers may contact ANPC and use the SAL platform, without limiting their right to contact authorities or courts.